To add a new question, follow these steps:
Click the Manage FAQ button
From your site's dashboard click 'Add' and then choose the 'Questions and Answers' option
Each new question must be assigned to a category
save and publish
You can always edit your FAQs, reorder them and select other categories.
Yes. To add media content, follow these steps:
Go to the app options
Click on Manage FAQ
Create or choose the question you want to add media to
When editing your answer, click the image, video, or gif icon
Add the content from your library and save the changes.
You can edit the title from the options tab in the app. If you don't want to display the title, disable the option from 'Information to display'.